Refund policy

Return and Refund Policy — Popkal Foods

For food safety and hygiene, we do not accept returns or exchanges solely for a change of mind.

Damaged, incorrect or defective products
If your order arrives damaged, spoiled, expired, incorrect or with items missing, please contact us promptly, preferably within 7 days of delivery. Share your order number and available photos of the product, packaging and batch details. An unboxing video is helpful but is not mandatory.

After reviewing the issue, we will arrange an appropriate refund or replacement. Please do not consume any product that appears unsafe.

Return shipping
Contact us before sending any item back. If a return is needed for a confirmed product or fulfilment issue, Popkal Foods will arrange or cover reasonable return shipping costs.

Refunds
Approved refunds will be initiated to the original payment method within 5 business days. Your bank or payment provider may take additional time to credit the amount. For a fully refunded order caused by our error, the original shipping charge will also be refunded.

Cancellations
Please contact us as soon as possible to request cancellation. Orders can be cancelled before dispatch. After dispatch, contact us for assistance.

Contact
Popkal Foods
Email: Popkalfood@gmail.com
Phone: +91 9155310391

This policy does not limit your rights under applicable consumer protection law.